Support

At Booty Chaser Casino, help is just a message away. Our team is available around the clock to handle account questions, transaction concerns, gameplay clarifications, and anything else that comes up. Whether you prefer a quick chat or a detailed email, we'll get you moving again fast and with confidence.

Instant Answers via Live Chat

Prefer to get straight to the point? Our live chat connects you with a real agent within minutes — often seconds during peak hours. Live chat is ideal for time-sensitive matters like deposit confirmation, promo clarifications, or troubleshooting a game session. Expect a friendly, clear response and practical next steps so you can get back to playing.

Email Support When You Need Detail

For issues that require documentation or a thorough walkthrough, email us at support@bootychaser.com. Typical response times are within 24 hours, and many requests are answered in under 12 hours. Use email for KYC questions, payout records, or when you want a written timeline of the resolution.

Phone Assistance & Callbacks for Complex Cases

We also provide phone assistance for more complex or security-sensitive matters. If you need a direct conversation, request a callback through live chat or email and we’ll arrange a time or connect you promptly. Phone support helps when verification, transaction review, or on-the-spot account actions are required.

Quick Self-Service: FAQs and Help Center

Want to solve it yourself? Our FAQ and help center cover the essentials — account setup, deposit and withdrawal methods (including ACH and checks), bonus rules like the 100% welcome match up to $500, game rules for Betsoft and Fugaso titles, security and KYC, and responsible gaming practices. The help center is optimized to get answers fast so you don’t waste time waiting for a reply.

What to Expect — Clear Timelines and Real People

We pride ourselves on responsive, human support. You won’t get scripts; you’ll get agents trained to handle account, transaction, and gameplay matters quickly and accurately. Typical turnaround:

• Live chat: immediate to a few minutes.
• Email: within 24 hours (often sooner).
• Phone/callbacks: scheduled or arranged promptly through chat/email.

We’ll keep you informed at every step and move with urgency when payouts or account access are involved.

Personal, Practical Support — Reach Out Confidently

Our team treats every player like a priority. If you’re unsure about the welcome bonus terms, need help with a deposit, or want clarity on how to redeem rewards, send a message and expect a helpful, respectful reply. Questions about eligibility or restricted states (ID, MN, WA) are handled with care and clear guidance.

Curious to learn more about Booty Chaser Casino before you contact support? Check our full review for details on software, bonuses, and policies.

No matter the issue, we’re here to make it simple. Reach out anytime — help is available and ready to work for you.